Effective Date: August 20, 2026
J&L Roofing, LLC (“J&L Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through jandlroofingllc.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:z
Information You Provide Directly
When you request a quote, fill out a contact form, call, text, or email us, you may provide:
- Name
- Phone number
- Email address
- Property address
- Details about your roofing project, including photos you choose to share
- Any other information you include in a message to us
Information Collected Automatically
When you visit the Site, our web server and analytics tools may automatically collect:
- IP address and general location (city/region level)
- Browser type, device type, and operating system
- Pages viewed, time on page, and referring/exit pages
- Cookie and pixel data (see Section 3)
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule estimates or repairs
- Communicate with you about your project, including by phone, text, or email
- Provide customer service and follow up on completed work
- Improve the Site and our marketing, including which ads and pages perform well
- Comply with legal, insurance, and manufacturer warranty requirements (for example, GAF Master Elite warranty registration)
- Prevent fraud and keep the Site secure
We do not sell your personal information.
3. Cookies and Tracking Technologies
The Site may use cookies, pixels, and similar technologies from services such as Google Analytics and Meta (Facebook/Instagram) to understand Site traffic and to measure the performance of our advertising. These tools may collect information about your visit to the Site and, in some cases, your activity on other sites and apps.
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though doing so may affect how parts of the Site function. Where required by law, we will provide a cookie consent option on the Site.
4. How We Share Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who help us operate the Site, manage customer communications, process payments, or run our marketing (for example, our CRM, ad platforms, and hosting providers), under obligations to protect your information
- Manufacturers such as GAF, where needed to register or process a workmanship or product warranty
- Financing partners, if you choose to apply for project financing through the Site
- Government authorities or other parties, where required by law, subpoena, or to protect the rights, safety, or property of J&L Roofing or others
- A successor entity, in the event of a merger, acquisition, or sale of business assets
5. Data Security
We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent to us over the internet.
6. Data Retention
We retain personal information for as long as needed to respond to your inquiry, complete and service your roofing project, satisfy warranty and legal recordkeeping obligations, and support our legitimate business purposes, after which it is deleted or de-identified.
7. Your Choices and Rights
You may:
- Ask us to correct or delete the personal information we hold about you
- Opt out of marketing emails or texts at any time by following the unsubscribe instructions or contacting us directly
- Request details about the categories of information we have collected about you
Depending on your state of residence, you may have additional rights under state privacy laws. To exercise any of these rights, contact us using the information in Section 10.
8. Children’s Privacy
The Site is intended for adults seeking roofing services and is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected information from a child, we will delete it.
9. Third-Party Links
The Site may link to third-party sites, such as Google Reviews, Facebook, or Instagram. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
J&L Roofing, LLC
1210 Girard Avenue,
Wyomissing, Pennsylvania 19610
Phone: 610-914-2889
Email: info@JandLRoofingLLC.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Effective Date” at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated policy.